Policy Office

Return Policy

Enjoy worry‑free shopping at coffypop.com. Read our return policy for details on product returns, event ticket exchanges, and rain checks. Contact us at info@coffypop.com for assistance.

Physical Product Returns

We want you to be completely satisfied with your purchase. If you are not satisfied with a physical product, you may return your item(s) within 30 days of delivery for a full refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase.

To initiate a return, contact: info@coffypop.com

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Event Ticket Exchanges & Rain Checks

All event ticket sales are final.

If you are unable to attend or if an event is postponed, you will receive a rain check for a future event. You must notify us at least 24 hours before showtime.

Contact the Coffy Box Office:

info@coffypop.com

219‑200‑2089

Privacy Policy

Learn how coffypop.com protects your personal information. We do not share or sell your data, and your privacy is our priority.

At coffypop.com, your privacy is important to us. This policy explains how we collect, use, and protect your information across our website, our Wix Spaces community, and the third‑party services we use to operate our business.

Information We Collect

We collect personal information you voluntarily provide when you:

• Browse our website
• Make purchases or donations
• Register for events or workshops
• Join our community through Wix Spaces
• Interact with embedded tools such as Google, Facebook, or PayPal

This may include your name, email, phone number, payment details, profile information, and any content you choose to share.

We also automatically receive technical data such as:

• IP address
• Device and browser type
• Pages visited
• Interaction data
• Cookies and analytics information

How We Use Your Information

Your information is used to:

• Process orders, payments, and registrations
• Manage memberships and community participation
• Communicate updates and confirmations
• Improve website performance and user experience
• Support security, fraud prevention, and site functionality

Third‑Party Services

Your information may pass through:

• Wix (hosting, membership, analytics)
• Google (Analytics, Tag Manager, Search Console)
• Facebook (Pixel, Login, event integrations)
• PayPal (payment processing)

We do not receive or store your full financial details.

No Selling or Sharing of Personal Information

We do not sell, rent, or share your personal information for marketing purposes.

Cookies & Tracking

Used to:

• Keep you logged in
• Remember preferences
• Improve performance
• Analyze traffic
• Support Google/Facebook tools

Data Security

We take reasonable measures to protect your information.

Children’s Privacy

Not intended for users under 18.

Your Rights

You may request to update, correct, or delete your information, or opt out of non‑essential communications.

Contact: info@hipinc.org

Terms & Conditions

All Sales Are Final

No refunds or exchanges for tickets unless the event is canceled by the organizer.

Customized Dropship & POD Products

All sales are final. Returns only accepted for damaged, defective, or incorrect items. Contact info@coffypop.com within 7 days with photos.

Signed Books

Signed or personalized books cannot be returned or refunded unless damaged or incorrect.

Donations

All donations are non‑refundable.

Event Admission

A valid ticket is required for entry.

Release of Liability

By attending events, you assume all risks and release organizers from liability for injury, illness, or property damage. You consent to the use of your image in event media.

Changes & Cancellations

Organizers may adjust schedules, lineups, or venues. In case of cancellation, instructions will be provided.

Code of Conduct

Attendees must behave respectfully. Organizers may refuse admission or remove individuals for inappropriate conduct.